Sarah recently partnered with The Thrive Team to deliver a full-day "Managing Difficult Conversations" workshop for Arena Group.
Using the STREETCREDS framework, managers learned how to create positive conversational cultures and adapt their approach to have effective conversations with anyone, about anything. Through discussion and reflection on real workplace scenarios, participants learned how to fine-tune their conversations so each one lands brilliantly.
The feedback rated both the content and Sarah as excellent, with managers committing to make immediate changes to transform how they approach challenging conversations in their everyday work.